Privacy Policy

1. About This Privacy Policy

Grey Bull Technologies LLP (“Grey Bull Technologies”, “Grey Bull”, “we”, “us” or “our”) respects your privacy. This Privacy Policy applies to information collected through greybulltechnologies.com, our forms, enquiries, communications, services and other business interactions.

Our services include product support, customer support, website design and development, IT consulting, hands & feet support and project-management services.

2. Information We Collect

Information You Provide

We may collect your name, company name, designation, email address, telephone number, business address, enquiry details, CV/resume information and other information you voluntarily provide.

Information Collected Automatically

We may collect IP address, browser and device information, operating system, pages visited, access times, referring website and diagnostic information.

3. How We Use Personal Information

• Respond to enquiries and quotation requests.
• Provide and support our services.
• Manage clients, contracts, billing and business administration.
• Improve our website, services and customer experience.
• Maintain security and prevent fraud or misuse.
• Comply with applicable legal and regulatory obligations.

4. Cookies and Similar Technologies

Our website may use cookies for essential functionality, preferences, analytics, security and performance. Where applicable law requires consent for non-essential cookies, we will provide an appropriate consent mechanism. You may manage cookies through your browser.

5. Legal Basis and Consent

Where applicable law requires a legal basis, we may process personal information based on consent, contractual necessity, legal obligations, legitimate business purposes where permitted, or another lawful basis. Where processing is based on consent, you may withdraw consent through the mechanism made available by us, subject to applicable law.

6. Sharing and Disclosure

We do not sell personal information as a business practice. We may share information where reasonably necessary with service providers supporting hosting, cloud infrastructure, email, communications, analytics, customer support, payments, cybersecurity and business operations. We may also disclose information when required by law or to protect our rights, investigate fraud/security incidents, or in connection with a corporate transaction, subject to applicable law.

7. International Data Transfers

Some providers, clients or business partners may operate outside India. Where information is transferred across borders, we will take reasonable steps required by applicable law and relevant contractual arrangements to protect it.

8. Data Retention

We retain personal information for as long as reasonably necessary for service delivery, contractual and business records, legal compliance, dispute resolution and security. When no longer required, information may be securely deleted, anonymized or otherwise disposed of in accordance with applicable requirements.

9. Data Security

We use reasonable technical and organizational measures designed to protect personal information against unauthorized access, disclosure, loss, misuse, alteration and destruction. No electronic transmission or storage system can be guaranteed to be completely secure.

10. Your Privacy Rights

Subject to applicable law, you may have rights concerning access, correction, deletion where applicable, consent withdrawal and grievance redressal. Requests may be submitted using the contact details below.

11. Children’s Privacy

Our website and services are not intentionally directed toward children where applicable law requires parental or guardian consent. If you believe a child has provided personal information to us inappropriately, please contact us.

12. Third-Party Websites and Services

Our website may contain links to third-party websites, platforms or services. We are not responsible for their privacy practices, security, content or terms. Please review their privacy policies before providing information.

13. Marketing Communications

Where permitted by law, we may send business updates, service information, event information or marketing communications. You may opt out using an unsubscribe mechanism or by contacting us. Essential service and security communications may still be sent where permitted by law.

14. Changes to This Privacy Policy

We may update this Privacy Policy to reflect changes in our services, technology, data practices or applicable law. The updated version will be published with a revised “Last Updated” date.

15. Privacy and Grievance Contact

16. Governing Law

This Privacy Policy is governed by the laws applicable in India, subject to applicable mandatory legal provisions.